1. What's the minimal iOS version required?
The app is compatible with iOS 11+ (on iPhone only)
2. How often are the analytics refreshed on the app?
Data is refreshed every time you open the app or switch from one Instagram account to another.
You can also manually refresh the data by opening the left menu and clicking on the refresh button at the bottom
3. How can I schedule a media on Instagram, Facebook, Twitter or LinkedIn?
Post scheduling can be done from our app or from our website. Here's how:
1. Create your post
1.1 On the app:
- Select "Scheduler" in the main menu
- Click on the blue "+” button
- Pick a media from your phone’s photo library, from Iconosquare’s Media Library or snap a pic with your phone camera
- Type your caption, select the date and time of your post, then click on Schedule
To have your post automatically post to the social media*, make sure the ‘Post automatically to Instagram/Facebook/Twitter/LinkedIn’ bar is slid to the right (Instagram: only available for photos in 1:1, 4:5, 4:3 or 1.91:1 format)
1.2 On the website:
- Select "Scheduler" in the main menu
- Click on ‘New Post’ in the top right
- Choose the format of your publication
- Upload or drag and drop the file(s) you wish to schedule, or choose from the Media Library
- Type your caption, select the date and time of your post, then click on Schedule
To have your post automatically posted to the social media, make sure the ‘Post automatically to Instagram/Facebook/Twitter/LinkedIn’ box is ticked (*Instagram: only available for photos in 1:1, 4:5, 4:3 or 1.91:1 format)
Once scheduled, you’ll be able to see your post in the calendar. You can edit or delete any post prior to posting time by clicking on it.
2. Publish your post without auto-posting
You’ll receive a push notification at the time you scheduled your post
Preview your post and click ‘Post on Instagram/Facebook/Twitter’, then ‘Copy’ to copy the caption. You’ll be redirected to the social media.
Ensure you’re logged into the right social media account! (For post with multiple media, you’ll now need to select the media you would like to use from the gallery on your device)
Paste your caption and click Post!
4. How to delete / edit a scheduled media?
To edit or delete a media, go to the "Schedule" section on the application, click on the media you wish to edit, then click on the "..." at the top right. You can then edit or delete the publication.
