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Make the most of Iconosquare with personalized support, training, and strategic guidance from day one.
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Frequently Asked Questions
How long is Iconosquare's free trial?
Iconosquare offers a 14-day free trial with no credit card required. The trial includes access to all features across Instagram, TikTok, Facebook, LinkedIn, X (Twitter), Pinterest, Threads, and YouTube. After 14 days, you can choose a paid plan or continue with limited free features.
Does Iconosquare have a free plan?
Yes. Iconosquare offers a free plan for 1 user and 2 social profiles after your free trial period. Once the 14-day free trial ends, your account will switch to the free plan if you haven't signed up for one of our paid plans (Starter, Launch, Scale, or Custom). With our free plan, you can access basic analytics, and 10 scheduled posts per month per profile.
How much does Iconosquare cost per month?
Iconosquare offers four paid plans: Starter, Launch, Scale, and Custom. Pricing varies by region and currency. Annual plans offer up to 17% discount (2 months free) compared to monthly billing. Contact sales for Custom plan pricing tailored to your specific needs at sales@iconosquare.com.
Can I cancel my Iconosquare subscription anytime?
Yes. Iconosquare subscriptions can be canceled at any time from your account settings. Monthly plans end at the current billing cycle. Annual plans provide access until the prepaid period expires. No cancellation fees apply.
What's the difference between Iconosquare's Starter, Launch and Scale plans?
The Starter plan starts at 3 social profiles, and the Launch, Scale and Custom plans start at 5 social profiles. Starter is for beginners (1 user, standard analytics, 30 posts/month). Launch is for growing brands (1 user, 100 posts/month, access to all social networks including X, community management features, and reporting tools). Scale is for marketing teams managing multiple brands or accounts (3 users, unlimited posts, campaign tracking, collaboration and listening tools).
What social networks does Iconosquare support?
Iconosquare supports 8 social networks: Instagram, Facebook, LinkedIn, TikTok, X (Twitter), Pinterest, Threads, and YouTube. All plans include access to all networks, with the exception of X (Twitter), which is available on the Launch, Scale and Custom plans. You can manage multiple profiles per network depending on your plan tier.
Do you offer discounts for non-profits organizations?
Yes. Iconosquare offers special pricing for verified non-profits. Contact sales@iconosquare.com with proof of status to request a custom discount quote. If you would like to use Iconosquare for educational purposes, please reach out to us, and we can discuss your specific needs.
What happens after my Iconosquare free trial ends?
After your 14-day trial, you can upgrade to a paid plan (Starter, Launch, Scale, or Custom) to maintain full access. If you don't subscribe, your account converts to a free plan with limited analytics and scheduling features. Your credit card won’t be charged unless you choose a paid plan.
What payment methods does Iconosquare accept?
Iconosquare accepts Visa, Mastercard, American Express, Discover, PayPal, and bank transfers. All payments are processed securely.
Does Iconosquare offer annual subscription discounts?
Yes. Annual subscribers save the equivalent of 2 months compared to monthly billing (up to 17% discount). You pay for 10 months and get 12 months of access when billed annually.
Is Iconosquare cheaper than Hootsuite or Sprout Social?
Iconosquare positions itself as a more affordable analytics-first alternative, particularly for SMBs, multi-location brands, and agencies. Our entry plan is 10 times cheaper than Hootsuite and 8 times cheaper than Sprout Social.
What is Iconosquare's Custom plan?
The Custom plan is designed for established agencies and organizations, with specific needs beyond standard plans. It includes custom social profile and user limits, a dedicated customer success manager, tailored onboarding and ongoing training, custom integrations, and flexible billing. Contact sales@iconosquare.com to build your Custom plan.
Can I add more social profiles to my Iconosquare plan?
You can purchase extra profiles on the Scale and Custom plans. Contact the sales team for more information at sales@iconosquare.com.
Can I add more users to my Iconosquare plan?
Yes. Starter and Launch include 1 user, and Scale includes 3 users. Custom plans offer flexible user limits tailored to your team size. Manage your users from your account settings.
