Manage your conversations with our Social Media Engagement tool
Effortlessly manage interactions and conversations with our social media engagement tool. Track comments and mentions to boost engagement and turn followers into loyal fans, all while saving time and reducing the effort required for responses!
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All your social interactions in one place
Monitor all your social interactions from Instagram, TikTok, Facebook, and LinkedIn in one place—no more switching between accounts! Enhance customer engagement and satisfaction, as well as brand loyalty and experience. Ensure that every comment and mention is addressed promptly and efficiently, so you never miss one!
Retrieve your mentions
Engage with your audience on social media and turn potential issues into opportunities for connection. Quickly identify mentions, where you've been tagged on Instagram—whether in a comment, caption, or tag! Respond promptly and translate if necessary.
Simplify your Instagram giveaways
Select a winner from your Instagram contest entries in just a few clicks with our integrated Random Comment Picker. Let our tool randomly choose a winner in your comments, ensuring a fair and exciting selection process every time!
Manage your social media comments
Easily moderate comments across platforms. Identify comments that require a response and mark them as read or unread. Personalize your replies with emojis to make each interaction memorable, and delete any unwanted comments.
Stay on top of social media interactions
Feeling the sentiment of your community is one thing; adjusting your strategy accordingly is another. Make informed decisions with your social media team using powerful analytics and presentation-ready exports.
Gain Insights, Drive Engagement
Gain a competitive edge with powerful engagement insights. Track your engagement rates, identify your top-performing posts, and utilize social listening to monitor relevant hashtags and competitors.
How busy Social Media Managers can benefit from our Conversation features
“Let’s get people off their phones for work! The feature I love showing the most is the conversations feature where you can reply, translate and respond to unread comments! Total time saver.”
Customer
stories
Read about how other businesses, agencies and entrepreneurs were able to level up their social media game with the help of powerful analytics and expert strategies.
10,000 users have adopted our conversations features
They had a few questions first.
What is a social media engagement tool?
A social media engagement tool like Iconosquare is a platform designed to help you manage interactions across various social media channels.
Why is it game-changing to have a social media engagement tool?
Having a social media engagement tool enables you to track comments and mentions, facilitating quick responses and fostering meaningful connections with your audience. Such a tool not only boosts engagement but also enhances brand loyalty and customer satisfaction.
How do I reply to a comment on Instagram?
Once logged into Iconosquare, go to the “Conversations” tab. You'll see all your Instagram, TikTok, Facebook or LinkedIn comments appear, depending on which social network you're on. Select your Instagram account. All you have to do is click on “Reply”, write your reply, add emojis if you like and that's it! Simple as that.
How to delete a comment on Instagram?
Once you log into Iconosquare, head over to the “Conversations” tab. You’ll see all your comments from Instagram and if not, select your social media account.
To remove a comment, just click “Delete” and confirm by selecting “Yes.” It’s that easy! It works the same way on TikTok, Facebook and LinkedIn.
Can I reply to Instagram mentions from Iconosquare?
Yes, in the same way as you’d reply to a comment, you can respond to mentions from within the Iconosquare platform.
How to reply to a comment on TikTok?
Once you're logged into Iconosquare, navigate to the “Conversations” tab. You'll see all your comments from Instagram, TikTok, Facebook, or LinkedIn, based on the platform you're using. Select your TikTok account. Simply click “Reply,” type your response, add some emojis if you’d like, and you’re all set! It’s that straightforward!
How do I reply to a comment on Facebook?
After logging into Iconosquare, navigate to the “Conversations” tab. Here, you’ll find all your comments from Instagram, TikTok, Facebook, or LinkedIn, depending on the social network you’re using. Select your Facebook account. Just click “Reply,” type your message, add any emojis you want, and you’re done! It’s that easy!
How to reply to LinkedIn comments?
Once you’re logged into Iconosquare, head over to the “Conversations” tab. You’ll see all your comments from Instagram, TikTok, Facebook, or LinkedIn, based on the platform you’re on. Select your LinkedIn account. Simply click “Reply,” compose your response, sprinkle in some emojis if you wish, and you’re all set! It’s as straightforward as that!
Can I export my comments?
Yes, you can open individual posts to see detailed insights and export all comments for that post in just a click!
Can I respond to comments on desktop?
That’s the beauty of Iconosquare! Every pernickety task you’ve grown used to completing on your smartphone is possible on desktop, in a clean, unified space.
Can I select a winning comment for a contest?
Yes, absolutely! Our Random Comment Picker Tool is integrated into the media viewer, allowing you to select a comment at random as a winner for your contest.
How does the 14-day Free Trial work?
New users can get a 14-day free trial to discover Iconosquare at no cost, no risk, no obligation and no credit card needed. Your trial allows you to explore the TEAMS plan for an unlimited number of social profiles (Instagram, Facebook, TikTok, X, LinkedIn).
What happens after the trial?
If you decide to subscribe to a paid plan and become one of our customers (hurray!), you’ll go through our secure online payment system. You can cancel at any time.
Which means of payment do you accept?
Paid subscriptions require a Visa, Mastercard, Amex, Discover or a Paypal account.
Are there discounts for yearly plans?
Yes! If you pay for a year in advance, you save up to 22% compared to paying per month. That means you get 12 months’ usage for the price of 9 months.
More social media management features
Analytics
A dashboard to see what works best and make data-driven decisions.
Reporting
Export the social media insights you choose, for the time frame you want.
Publishing
Schedule your content in advance. Even across multiple accounts.
Collaboration
Submit your content to your team for approval before it’s published.
Listening
A dashboard to see what works best and make data-driven decisions.
