Mobile Privacy Policy

The words below whose first letters are capitalized will have the meanings which are defined for them in the General Terms and Conditions of the Iconosquare Site.

The personal data that we collect is subject to the regulations set out in the French “Informatique et libertés” law of 6 January, 1978, amended in 2004, and to all other applicable legislation and regulations.                

For personal data collected in France, the data controller is Iconosquare, a simplified limited company (société par actions simplifiée) under French law, capitalized at €156,541, headquartered at 12, rue Armand Barbès 87000, Limoges, France, registry number 480 850 346 at the Paris Registre du Commerce et des Sociétés.

The present privacy policy describes the personal data that we collect, the reasons for and the means of collecting, the ways in which we use the data, and under which circumstances we will share it with third parties.

We may collect the following information when you use the Iconosquare Mobile Application: 

Account information
- Information about you or your company, such as your email address, your first and last names, your company, its website, your job title, your time zone, the communications you wish to receive.
- Your Apple Pay account if you sign up for a plan using our mobile application.

Social content
- Information from your social profiles connected to Iconosquare, such as your Facebook account, associated Facebook pages and Instagram profiles, or Linked, Twitter/X and TikTok accounts to which you grant Iconosquare access. Their statistics (subscribers, number of posts, number of engagements, etc.) displayed on Iconosquare are also collected.
- Content shared on your social networks, such as texts, images, comments and statistics displayed on Iconosquare.

Usage information
- The language in which the application is used, the type of device used and the version of its operating system.
- Your Iconosquare subscription details, such as the plan (trial, monthly subscription, annual subscription, etc.), price and number of users.
- Logs, such as page visits, dates and times of connection and use, clicks and programmed actions.
- Conversations with user support via the help interface.

Third party services
- Our Services and Mobile Applications may require the collection of data from third-party services, such as the social networks of the Meta group (Instagram, Facebook), X, LinkedIn, or TikTok. The communication of personal data from a Third Party Service consents to the use of this data in the context of the use of the Iconosquare Services and the Iconosquare Mobile Application, in accordance with the terms and confidentiality policies of these Third Party Services.

We use your personal data with the following goals in mind:
- we use the data provided when you connect to your Social Networks to allow you to benefit from the Services offered by Iconosquare;
- we use the contact information you provide when registering and setting up your account to set up your account, to pay for your subscription and to contact you in connection with the use of our Services;
- to improve the quality of the Site, of the Mobile Applications, of the Services, and of the functionality of the Services;
- to provide you with a personalized service;
- to manage the Site internally;
- to understand our visitors better in order to help satisfy them;
- with your consent, we identify you so we can contact you;
- with your consent, if it is required by law, to contact you by email/SMS/post with information about our Services.

If you no longer wish to receive commercial marketing information from us, you can at any time unsubscribe from our list by clicking on the link at the bottom of the emails.

Iconosquare may share your personal data:

(i) with affiliated companies or subsidiaries of Iconosquare in order for them to use it for the same reasons as indicated above, and/or with third parties, on condition that you have expressly consented to these sharing arrangements;

(ii) with service providers acting on its behalf;

(iii) with a third party in order to comply with a legal obligation; or

(iv) in the event of a transfer of ownership or merger if you have expressly consented to the transfer or merger.

We undertake not to retain your personal data longer than the length of time necessary to manage the commercial relationship.

In the event that your account becomes inactive, the personal data associated with your account will be automatically deleted after six months, except for that data which we would need to preserve as proof, for legal or administrative needs, or in order to comply with applicable legislation.

On the Mobile Applications or the Site you will find various links that direct you to third party sites. Iconosquare cannot be held responsible for links posted by the Users, nor for the privacy policies of these third parties.  The General Terms and Conditions of the Iconosquare Site, and in particular the privacy policy, do not govern third party sites or content of third parties accessed by Site Users.

We can deposit information about how your computer navigates our site onto your computer, by storing data files on it. These files are called  “Cookies.”

When you access our Site for the first time, a scrolling banner automatically appears at the bottom of the page.  The presence of this banner aims to inform you about the use of Cookies by our site and to ensure that you consent to the presence of some of them.

We only use three types:
-  Functional Cookies to make sure our site functions;
-  Statistical Cookies to measure the audience on our site;
-  Marketing Cookies, targeted marketing support, coming from third parties.

The marketing Cookies require your explicit consent, which is why we request your consent for them to be deposited on your computer, and on your first visit to our site.

In compliance with the recommendations of the Commission Nationale de l'Informatique et des Libertés, Cookies are not preserved longer than 13 months after their first deposit in the User's terminal equipment.  At the end of this time period, they are deleted, and consent, if needed, will be sought anew.

Browser settings can be configured to inform the User of the presence of cookies, and even to refuse them.  It therefore falls to Users themselves to set their browsers to refuse cookies.

To do that, Users may follow the following recommendations: <br/><br/><b>For Mozilla Firefox:
-  Go to the “Tools” menu, and then to “Options”;
-  Click on the “Privacy” icon;
-  Locate the “Cookies” subsection and select the options that suit the User.

For Microsoft Internet Explorer:
-  Go to the “Tools” menu, and then to “Internet Options”;
-  Click on the “Privacy” tab;
-  Select the preferred level using the slider.

However, users are informed that it is possible that after having blocked cookies, certain pages on the Site will no longer be available to them.

Iconosquare maintains the confidentiality of your personal data.  Iconosquare uses technology, which is secure to industry standard to protect the content and the privacy of Users.  All Iconosquare staff have a duty to respect User confidentiality. A confidentiality obligation is included in every employment contract of Iconosquare, employees who have access to the personal data, as well as in those with its subcontractors.

In accordance with the French “Informatique et libertés” law of 6 January, 1978, amended by the law of 6 August, 2004, the processing of your personal data collected via the Site has been declared to CNIL under number 1513594 v 0.

Iconosquare may modify or amend this privacy policy.  All changes or amendments will come into force from the date of posting on the Iconosquare Site.  Your continuing usage of the Site after the publication by Iconosquare of an updated version of the Privacy Policy implies that you consent to the Privacy Policy, as modified.  Consequently, it is important that you regularly read this Privacy Policy to make sure that you are fully aware of all the changes that may have been applied to it.

Pursuant to French “Informatique et Libertés” law no. 78-17 of 6 January, 1978, each User possesses rights of access, modification, rectification and deletion of personal data which concerns him or her.

Users may also, at any time, access their data in order to modify, rectify, or totally or partially delete their personal data, by logging into their accounts and using the “delete account” function.

Users may also modify or delete their personal data by sending a letter to the following address: Iconosquare, 12 rue Armand Barbès, 87000 Limoges France, and/or an email to contact@iconosquare.com

Users must include with all communication their Login Credentials, a photocopy of their official identification document with photo, as well as details on the modifications and/or deletions that they wish to carry out.

The current privacy policy is part of the General Terms and Conditions of the Iconosquare Site, and as such, it will be governed by and construed in accordance with the laws of France, without regard to conflict of laws principles.

If you have any questions about this Privacy Policy, or questions about the use of the Site, please contact us by email at the following address: contact@iconosquare.com