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Frequently Asked Questions
How long is Iconosquare's free trial?
Iconosquare offers a 14-day free trial with no credit card required. The trial includes full access to all Excel plan features for Instagram, TikTok, Facebook, LinkedIn, X (Twitter), Pinterest, Threads, and YouTube. After 14 days, you can choose a paid plan or continue with limited free features.
Does Iconosquare have a free plan?
Yes. Iconosquare offers a free plan for 1 user and 2 social profiles after your free trial period. Once the 14-day free trial ends, your account will switch to the free plan if you haven't signed up for one of our paid plans (Launch, Scale, Excel or Custom). With our free plan, you can access basic analytics, limited reporting, and 10 scheduled posts per month per profile.
How much does Iconosquare cost per month?
Iconosquare offers four plans: Launch, Scale, Excel, and Custom. Pricing varies by region and currency. Annual plans offer up to 17% discount (2 months free) compared to monthly billing. Contact sales for Custom plan pricing tailored to enterprise needs at sales@iconosquare.com.
Can I cancel my Iconosquare subscription anytime?
Yes. Iconosquare subscriptions can be canceled at any time from your account settings. Monthly plans end at the current billing cycle. Annual plans provide access until the prepaid period expires. No cancellation fees apply.
What's the difference between Iconosquare's Launch, Scale, and Excel plans?
All plans start at 5 social profiles and support 8 networks. Launch is for beginners (1 user, standard analytics and reports, 100 posts/month). Scale is for expanding brands (3 users, unlimited posts, campaign analytics, social listening, community management features, collaboration tools). Excel is for enterprises (6 users, unlimited posts, dedicated CSM, personalized onboarding, priority support, white-label reporting, and unlimited data retention).
What social networks does Iconosquare support?
Iconosquare supports 8 social networks: Instagram, Facebook, LinkedIn, TikTok, X (Twitter), Pinterest, Threads, and YouTube. All plans include access to all networks. You can manage multiple profiles per network depending on your plan tier.
Do you offer discounts for non-profits organizations?
Yes. Iconosquare offers special pricing for verified non-profits. Contact sales@iconosquare.com with proof of status to request a custom discount quote. If you would like to use Iconosquare for educational purposes, please reach out to us, and we can discuss your specific needs.
What happens after my Iconosquare free trial ends?
After your 14-day trial, you can upgrade to a paid plan (Launch, Scale, Excel, or Custom) to maintain full access. If you don't subscribe, your account converts to a free plan with limited analytics and scheduling features. Your credit card won’t be charged unless you choose a paid plan.
What payment methods does Iconosquare accept?
Iconosquare accepts Visa, Mastercard, American Express, Discover, PayPal, and bank transfers. All payments are processed securely.
Does Iconosquare offer annual subscription discounts?
Yes. Annual subscribers save the equivalent of 2 months compared to monthly billing (up to 17% discount). You pay for 10 months and get 12 months of access when billed annually.
Is Iconosquare cheaper than Hootsuite or Sprout Social?
Iconosquare positions itself as a more affordable analytics-first alternative, particularly for SMBs, multi-location brands, and agencies. Our entry plan starts is 4 to 5 times cheaper than Hootsuite and Sprout Social.
What is Iconosquare's Custom plan?
The Custom plan is designed for large enterprises, agencies, and brands with specific needs beyond standard plans. It includes tailored features, unlimited social profiles, dedicated account management, custom integrations, and flexible billing. Contact sales@iconosquare.com to build your Custom plan.
Can I add more social profiles to my Iconosquare plan?
Yes. You can add extra profiles to any plan for an additional monthly fee per profile. Alternatively, upgrade to Scale or Excel for better per-profile value. Contact sales for custom plans at sales@iconosquare.com.
Can I add more users to my Iconosquare plan?
Yes. Launch includes 1 user, Scale includes 3 users, and Excel includes 6 users by default. You can add additional users to any plan for an extra monthly fee per user. Custom plans offer flexible user limits tailored to your team size. Manage your users from your account settings.